Download the code and attempt to redeem it again. Check for typo or spelling error (0 = O / 1 = l / 2 = Z / 4 = A / 5 = S / 8 = B) 4. Using another web browser to redeem (Internet Explorer / Google Chrome / Mozilla Firefox) 2. Hi Yasir Al-Balushi As we are unable to test-redeem each code provided by the supplier prior to order delivery, kindly try the following methods if you encounter a problem redeeming your game code: 1. We appreciate your kind understanding on this and perhaps you may reach out to the respective support for further assistance on this. The issue reported was resolved and outcome provided to you via email on this matter. Updated as of 21st Dec: Hello Yasir, We have received your code issue report and have investigated this matter with the publisher directly. We highly apologize on the issue faced and your kind understanding on this matter is deeply appreciated. You may contact us again at if you need further assistance on the matter.
If you still wish to purchase, kindly use the available payment option available for your account. You are still be able to utilize your account and keep purchasing with us.
#Offgamers bitcasa review update
Update : 27 September 2022 Hi again AHMED ABDULRAZAK, Pertaining to the verification issue of your account, the decision is made after further consideration from our review team. Once again, we would like to apologize for the inconvenience caused and your kind understanding on this matter is highly appreciated. Verification is necessary so we can minimize fraud and also to prevent the creation and use of fraudulent accounts. AML regulations require companies to complete due-diligence procedures to ensure they are not aiding in money laundering activities or financial crimes. We do understand you are upset about our verification process, but we do have our own reasons for adopting this policy for verification. Hi AHMED ABDULRAZAK, First of all, we deeply apologized for the hassle caused by this matter. Reply from OffGamers Updated 26 Sept 2022 For more information, you also can contact us via live chat or email us at regarding the eKYC or verification process. You can read our blog at for your reference.
Part of this verification process will include verifying our user's identity using reliable and independent source documents, information and data (also known as KYC or Know-Your-Customer), especially since our businesses involve remittance and receiving funds in foreign currencies. As such, we are fully committed to work with Monetary Authority to enhance and adjust the measures and internal monitoring mechanisms in accordance with the requirements of international standards and are applicable to local legislation and jurisdiction. OffGamers is a company conducting business in regions where we are subject to Anti Money Laundering (AML) regulations. All of our customers need to go through verification at least once for us to proceed with the purchase made. Hi Sam Peters! We received daily reports on fraud and scams, therefore it is important for our users to verify their identity.
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